Articles in this section

Refund

trader2B’s refund policy

We advise you to please read very carefully before signing up.

trader2B may offer, services, products, or subscriptions at a specific cost. Prices and accessibility to these services, products, or subscriptions may change without notice. trader2B links its users to a third-party provider at the time of purchase. When making a purchase through the third-party affiliate, Users will instead be subject to the terms and conditions of the third-party affiliate’s website. Consequently, it is the responsibility of the User to carefully read and comprehend any such terms and conditions. By making any purchases for Services, products, or subscriptions, the User agrees that trader2B has no obligation and has no liability for any claim related to User purchases on any such third-party websites.

The user agrees and acknowledges not to issue chargeback disputes against trader2B or its associates. No refund will be issued once access to a real-time data provider has been created. No refund will be given on discounted subscriptions or Services. 

Should the User purchase an individual product, the User will receive a streaming or digital version. In other words, no physical copies of products or other materials will be shipped or provided to the User’s location.

Should an order be placed for a Service, product, or subscription, the User agrees to pay the cost for purchase listed on the order checkout page. trader2B’s third-party providers may use the services of third-party payment processors to verify credit card transactions or other accepted methods of payment. At the time of purchase, the use of credit cards or other accepted methods of payment may be subject to supplementary terms and conditions of which the purchaser is responsible for reading and comprehending.

trader2B’s Services, products, or subscriptions purchased but never used, will have a 7-day (seven) refund policy. trader2B’s one-time use of services or subscription will be non-refundable. This includes but is not limited to: support calls, demonstrations, presentations, software and mobile application logins, coaching sessions, market data access, and registration. Cancellation of any Service or subscription will be subject to the Billing Section of this Agreement. Should the User request a refund, a fee of $50 will be deducted by trader2B’s third-party payment processor.

When canceling a trader2B subscription, all future charges associated with future months of your subscription will be canceled. You may notify us of your intent to cancel at any time 7 business days prior to your renewal date; your cancellation will become effective at the end of your current monthly, quarterly, semi-annual, or annual billing period. You will not receive a refund; however your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current monthly billing period.

In order to change or cancel your subscription please send us an email to [email protected] Otherwise, you may cancel your trader2B subscription at any time by logging into your dashboard, then click on the order you would like to cancel and follow the cancellation procedures.

Non-refundable: You may not be eligible for a refund for the service you receive from trader2B. trader2B’s one-time use of services or subscription will be non-refundable. This includes but is not limited to: support calls, demonstrations, presentations, software and mobile application logins, coaching sessions, market data access, and registration. Cancellation of any Service or subscription will be subject to the Billing Section of this Agreement. Should a User request a refund, a fee of $50 will be deducted by trader2B’s third-party payment processor.

If you have any concerns about the trader2B service you have received, please email [email protected] We will work with you to address your concerns.

In the event, trader2B issues a refund, the refund receipt is only for confirmation that we have submitted a refund to the payment method charged at the time of the original transaction, and that trader2B has no control over when the refund will be applied towards the payment method. 

Furthermore, it is strictly forbidden to crawl, frame, scrape, post unauthorized links to, hack, aggregate, reverse engineer, perform denial of service (DOS) attacks on or bypass technological protection measures of the Website.

Moreover, it is also prohibited to use the Website to diffuse unsolicited commercial emails to third parties or users of the Website, which includes stockpiled information provided through the Website’s search function and database, obtaining the personal data of third parties or of User, harassing or defaming third parties or other users of the Site, posting offensive, sexually explicit, or pornographic content on the Website, or using the Website to encourage bodily harm or emotional distress to third parties or to other users. Even though trader2B is not responsible for any such content posted by its users and does not have the assenting responsibilities to screen such content, it does have the right to remove them.

Was this article helpful?

Related articles