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Remote Access
We advise subscribers to download AnyDesk or TeamViewer to allow screen sharing with our support agents. This way our team of dedicated support representatives can work on your troubleshooting issues first-hand.
How to Setup OCO Order on the WebTrader Platform?
A one-cancels-the-other order (OCO) is a pair of conditional orders stipulating that if one order executes, then the other order is automatically canceled. An OCO order often combines a stop order with a limit order on an automated trading platform. When either the stop or limit price is reached and the order executed, the other […]
How to setup STP Order Type on WebTrader?
A stop order is an order to buy or sell a security when its price moves past a particular point, ensuring a higher probability of achieving a predetermined entry or exit price, limiting the investor’s loss, or locking in a profit. Once the price crosses the predefined entry/exit point, the stop order becomes a market […]
Will I still be able to trade right after i reset my account?
Yes, once you reset and your balance is updated, you can trade right away, but if you have already reached the daily max loss, the rest will be placed on the next trading day.
Can IPOs be added to the symbols list?
IPOs cannot be added right away to the challenge symbols list, as per market restrictions need 30 days after you can sell short an IPO.
Why my Buying Power is different than I had on the subscription enrollment?
Subscribers might start with a smaller or different amount till they show a consistent positive return. Increasing and decreasing package size is discretionary-based.
Max Drawdown
If your account balance from the trading report exceeds the Total Max Drawdown, your account’s buying power will be set to $1 until you reset your account.
